Privacy Policy

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Terms of Use and Privacy Policy

This Privacy Policy outlines the handling of users’ personal data within our website.

Article 1: Personal Information

The term ‘Personal Information’ refers to ‘Personal Information’ as defined in the Personal Data Protection Act. This includes information related to a living individual that can identify the specific individual, such as name, date of birth, address, telephone number, contact details, and other descriptions. It also encompasses data related to appearance, fingerprints, voiceprints, and health insurance card insurer numbers. Personal Information includes any data that can identify a specific individual, whether on its own or in combination with other data.

Article 2: Method of Collecting Personal Information

We may request personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when a user registers for use. Additionally, transaction records and payment information, including the user’s personal information, between the user and our partners (including information providers, advertisers, advertisement distributors, etc.; hereinafter referred to as ‘partners’), will be used by our partners to provide the user with information on their transactions. This information may also be collected from our partners.

Article 3: Purpose of Collecting and Using Personal Information

The purposes for which we collect and use personal information are as follows:

  1. To provide and operate our services.
  2. To respond to inquiries from users (including identity verification).
  3. To send information on new functions, updates, campaigns, and other services provided by us.
  4. To contact users as necessary for maintenance, important notices, etc.
  5. To identify users who have violated the Terms of Use or who are attempting to use the services for unauthorized or improper purposes, and to refuse their use of the services.
  6. To allow users to view, change, or delete their own registration information or view the status of their use of the service.
  7. To charge users for the use of paid services.
  8. For purposes incidental to the above-mentioned purposes.

Article 4: Change of Purpose of Use

We shall change the purpose of use of personal information only if the new purpose is reasonably deemed to be relevant to the original purpose of use. If the purpose of use is changed, we shall notify the user of the new purpose or make a public announcement on the website in the manner prescribed by the Company.

Article 5: Provision of Personal Data to Third Parties

  1. We will not provide personal information to third parties without the prior consent of the user, except in the following cases, as permitted under the Personal Data Protection Act and other applicable laws and regulations:
    1. When necessary for the protection of a person’s life, body, or property, and obtaining consent is difficult.
    2. When particularly necessary for improving public health or promoting the sound development of children, and obtaining consent is difficult.
    3. When necessary to cooperate with a state organ, local authority, or their entrusted entity to carry out affairs prescribed by law, and obtaining consent is likely to impede such affairs.
    4. When the purpose, data items, means or method of provision to third parties, and procedures for stopping such provision have been notified or published in advance, and we have informed the Personal Data Protection Commission.
    5. However, the data shall not be provided to a third party in the following cases:
      1. When the handling of personal information is outsourced to the extent necessary for the achievement of the purpose of use.
      2. When personal information is provided due to the succession of business through merger or other reasons.
      3. When personal information is jointly used with a specific person, and the necessary information is notified or made readily available to the user in advance.

Article 6: Provision of Personal Data to Third Parties

  1. If we receive a request for disclosure of personal data from the person concerned, it will disclose this without delay. However, if the disclosure falls under any of the following categories, we may decide not to disclose all or part of the information. In such cases, we will promptly notify the requester. A fee of JPY 1,000 will be charged for each disclosure of personal information:
    1. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party.
    2. If there is a risk of significant hindrance to the proper conduct of our business.
    3. If there is a breach of any other law or regulation.
  2. Notwithstanding the provisions of the preceding paragraph, information other than personal data, such as historical information and characteristic information, will not be disclosed in principle.

Article 7: Correction and Deletion of Personal Information

  1. If the user’s personal information held by us is incorrect, the user may request to correct, add to, or delete the personal information (referred to as ‘correction, etc.’) according to the procedures sett.
  2. If we receive a request for correction, etc. from a user and determines that it is necessary to respond to the request, we shall correct, etc. the relevant personal information without delay.
  3. Upon making corrections, etc. based on the preceding paragraph or deciding not to make corrections, etc., we will promptly notify the user of the outcome.

Article 8: Suspension of Use of Personal Information

  1. If we receives a request from the person concerned to cease using or delete (referred to as ‘Cessation of Use’) personal information on the grounds that it has been handled beyond the scope of the purpose of use or obtained by unlawful means, we shall conduct the necessary investigation promptly.
  2. If, based on the investigation results, we determines it necessary to comply with the request, we will suspend the use of the relevant personal data without delay.
  3. If, based on the investigation results, we determines it necessary to comply with the request, we will suspend the use of the relevant personal data without delay.
  4. However, if it is difficult to suspend the use, etc. due to high costs or other necessary alternative measures to protect the rights and interests of the user, such alternative measures will be taken.

Article 9: Changes to Privacy Policy

The content of this Privacy Policy may be changed without notice to the User, except as otherwise provided by law or specified in this Policy. Unless otherwise specified by the Company, the amended Privacy Policy shall take effect from the time it is posted on the Website.

Article 10: Contact Point for Enquiries

Enquiries concerning this Policy should be addressed to

2-3-12-1001 Kanda-Sudacho, Chiyoda-ku, Tokyo 101-0054
BiT&Company K.K.
Click here for inquiries.
BiT & Company